Privacy Policy

PRIVACY POLICY

Wayntra

Effective Date: 03 August 2026
Last Updated: 03 August 2026

1. Introduction

Welcome to Wayntra.

Wayntra ("Wayntra", "Company", "we", "our", or "us") values your privacy and is committed to protecting your personal data, maintaining transparency in our data processing practices, and complying with applicable privacy and data protection laws.

This Privacy Policy describes how Wayntra collects, receives, stores, processes, uses, shares, transfers, protects, retains, and deletes personal information when you access or use:

the Wayntra mobile application;
the Wayntra website;
any services provided by Wayntra;
travel-related marketplace services;
business listing services;
travel planning tools;
travel journals;
travel boards;
expense management features;
communication features;
community features;
customer support services; and
any other products or services offered by Wayntra from time to time.

This Privacy Policy applies regardless of whether you are:

a traveler,
a visitor,
a registered user,
a business owner,
a guide,
a hotel partner,
a travel organizer,
a merchant,
a vendor,
or any other person accessing our Platform.

By accessing, registering, installing, browsing, or using Wayntra, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

If you do not agree with this Privacy Policy, you must discontinue the use of our Platform immediately.

2. About Wayntra

Wayntra is a technology platform designed to connect travelers with tourism-related businesses, service providers, and local communities.

Wayntra provides digital tools that enable users to discover travel destinations, connect with verified or registered businesses, plan trips, maintain travel records, manage travel expenses, publish travel-related content, interact with other users, and access various travel services.

Wayntra also enables businesses to create profiles, showcase their services, receive customer enquiries, communicate with prospective customers, and manage their digital presence.

Unless expressly stated otherwise, Wayntra operates only as an intermediary technology platform.

Wayntra does not own, operate, control, manage, supervise, guarantee, endorse, or directly provide hotels, homestays, transportation services, adventure activities, guides, restaurants, camps, tour packages, rental services, or other third-party services listed on the Platform.

Each service provider is solely responsible for the services they provide.

3. Scope of this Privacy Policy

This Privacy Policy applies to all information collected through:

Mobile applications
Websites
Web applications
APIs
Customer support
Business registration
Lead generation services
Travel journals
Travel boards
Reviews and ratings
Community features
Trip planning tools
Expense management tools
Communication features
Future products and services introduced by Wayntra

This Policy also applies to future features unless a separate privacy notice is published.

4. Definitions

For the purposes of this Privacy Policy:

Account means a registered user account created on Wayntra.

Business means any hotel, homestay, guide, restaurant, café, taxi operator, rental provider, adventure organizer, tour operator, travel agency, merchant, or any tourism-related service provider registered on the Platform.

Business Partner means any individual or organization using Wayntra for commercial purposes.

Content includes photographs, videos, reviews, ratings, travel journals, travel boards, comments, messages, itineraries, expense records, business information, profile information, and any other material uploaded by users.

Lead means an enquiry generated by a user regarding any service offered through the Platform.

Personal Data means any information capable of identifying an individual directly or indirectly.

Platform means the Wayntra website, mobile applications, APIs, software, products, and services.

Processing includes collection, recording, storage, organization, modification, retrieval, consultation, sharing, transmission, disclosure, deletion, destruction, or any other operation performed on Personal Data.

Services means all present and future services offered by Wayntra.

User means any individual accessing or using the Platform.

5. Eligibility

You must be legally capable of entering into a binding agreement under applicable law before using Wayntra.

By using Wayntra, you represent and warrant that:

you are at least eighteen (18) years of age or have legal authorization where permitted by law;
the information you provide is true, accurate, and complete;
you are authorized to submit any information you upload;
you will comply with all applicable laws.

If Wayntra becomes aware that information has been collected from a person who is not legally permitted to use the Platform, Wayntra reserves the right to suspend or delete such information without prior notice.

6. Acceptance and Consent

By creating an account, accessing the Platform, using any feature, uploading content, contacting businesses, submitting enquiries, or otherwise interacting with Wayntra, you expressly consent to:

the collection of your information;
the processing of your information;
the storage of your information;
the use of your information;
the sharing of your information where necessary to provide requested services;
communication from Wayntra and relevant businesses;
processing as described in this Privacy Policy.

Where required by applicable law, Wayntra will seek additional consent before processing specific categories of information.

You may withdraw your consent where legally permitted; however, doing so may affect your ability to use certain features of the Platform.

7. Information We Collect

Depending upon how you use Wayntra, we may collect the following categories of information.

A. Personal Information

This may include:

Full name
Mobile number
Email address
Date of birth (if provided)
Gender (optional)
Profile photograph
Username
Password (encrypted where applicable)
Preferred language
Nationality (if provided)

B. Identity Information

Where required for verification or compliance:

Government-issued identification (where applicable)
Business verification documents
Tax information (where legally required)

C. Contact Information

Including:

Mobile number
Email address
Communication preferences
Emergency contact (if voluntarily provided)

D. Location Information

Subject to your permissions, Wayntra may collect:

Approximate location
Precise GPS location
City
State
Country
Places visited
Saved locations
Travel routes
Location history relating to Platform features

Location services may be disabled by you at any time through your device settings, although certain features may no longer function correctly.

8. Categories of Information We Collect

The categories of information collected by Wayntra depend upon the manner in which you interact with the Platform. Some information is provided directly by you, while certain information may be collected automatically or through third-party service providers acting on our behalf.

Wayntra shall collect only such information as is reasonably necessary for providing, maintaining, improving, securing, and legally operating the Platform and its associated services.

8.1 Account Registration Information

When you create an account on Wayntra, we may collect information including but not limited to:

Full name
Mobile number
Email address
Profile photograph
Username
Password (stored in encrypted or hashed format where applicable)
Date of birth (where voluntarily provided)
Gender (optional)
Preferred language
Country, State and City
Profile description
Social login identifiers (where Google, Apple or similar authentication services are used)

Users are responsible for ensuring that all registration information remains accurate, complete, and up to date.

8.2 Business Registration Information

If you register a business on Wayntra, additional information may be collected, including:

Business name
Business category
Proprietor or authorized representative name
Business address
Contact information
Business description
Service areas
Office location
Business photographs
Government registration details (where applicable)
GST information (if voluntarily submitted)
Business verification documents
Identity verification documents
Business licenses (where required)
Banking or payment details (where future payment services become available)

Wayntra may verify the authenticity of business information through manual or automated verification processes.

Submission of verification documents does not constitute endorsement, certification, or guarantee by Wayntra.

8.3 Profile Information

Users may voluntarily provide profile information including:

Biography
Travel interests
Favorite destinations
Languages spoken
Social media links
Personal website
Profile picture
Cover images
Achievement badges
Travel statistics

Certain profile information may be publicly visible depending upon the privacy settings selected by the user.

8.4 Travel Information

To provide travel-related services, Wayntra may collect information including:

Travel destinations
Planned trips
Previous trips
Trip itineraries
Travel dates
Number of travelers
Budget preferences
Accommodation preferences
Transportation preferences
Food preferences
Adventure interests
Accessibility requirements voluntarily disclosed by users

Such information may be used to personalize recommendations and improve user experience.

8.5 Trip Planning Information

When using Wayntra's trip planning tools, we may process information such as:

Selected destinations
Places added to itinerary
Trip duration
Day-wise planning
Travel notes
Checklists
Saved places
Future travel plans
Shared trips
Group travel information

Trip planning information remains under the user's control unless voluntarily shared with other users or businesses.

8.6 Travel Journal Information

Wayntra allows users to create digital travel journals.

Depending upon user activity, journals may include:

Written experiences
Travel stories
Personal notes
Photographs
Videos
Captions
Tags
Ratings
Locations
Weather information
Mood indicators
Dates
Associated trips

Users remain solely responsible for the information they choose to publish.

Wayntra does not independently verify the factual accuracy of journal content.

8.7 Travel Board Information

Wayntra may collect and display information relating to a user's Travel Board including:

Places visited
Wishlist destinations
Countries visited
States visited
Cities visited
Geographic coordinates
Check-in information
Travel routes
Visit dates
Travel achievements

Users control the visibility of their Travel Board through available privacy settings.

8.8 Expense Management Information

Where users choose to utilize expense management features, Wayntra may process:

Expense entries
Expense categories
Amounts
Currency
Payment methods (record only)
Notes
Bills or receipts uploaded
Travel budget
Shared expenses
Settlement records

Wayntra does not independently verify the accuracy of financial records entered by users.

Expense records are intended solely for user convenience.

8.9 User Generated Content

Users may voluntarily upload content including:

Photographs
Videos
Reviews
Ratings
Comments
Business reviews
Destination reviews
Questions
Answers
Posts
Journal entries
Travel stories

By publishing such content, users acknowledge that it may become visible to other users according to the applicable privacy settings.

Users warrant that they possess all necessary rights required to upload such content.

Wayntra reserves the right, but not the obligation, to review, moderate, restrict, remove, suspend, or disable access to any content that violates applicable laws, this Privacy Policy, Terms of Service, Community Guidelines, intellectual property rights, or the rights of any third party.

8.10 Device Information

Wayntra may automatically collect certain technical information relating to the device used to access the Platform, including but not limited to:

Device manufacturer
Device model
Device type
Operating system and version
Application version
Browser type
Language settings
Screen resolution
Device identifiers
IP address
Mobile network information
Time zone
Crash reports
Performance diagnostics

Such information is collected to ensure application security, improve compatibility, diagnose technical issues, optimize performance, prevent abuse, and enhance user experience.

Wayntra does not intentionally collect information beyond what is reasonably necessary for the operation of the Platform.

8.11 Log Information

When you access or use the Platform, our servers may automatically record certain information including:

Date and time of access
Pages viewed
Features accessed
Search queries
Clickstream information
Referral URLs
Session duration
Error logs
Network information
Device events

Log information may be used for security monitoring, fraud prevention, troubleshooting, auditing, analytics, compliance, and service improvement.

8.12 Camera and Media Access

Subject to your permission, Wayntra may request access to your device camera and media library for purposes including:

Profile photographs
Business photographs
Travel Journal uploads
Travel Board content
Reviews
Images attached to enquiries
Identity verification (where applicable)
Business verification
Community posts
Future platform features

Access to your camera or media library occurs only after permission has been granted by you.

Wayntra does not continuously access your camera.

You may revoke such permission at any time through your device settings; however, certain features may become unavailable.

8.13 Microphone Permission

Where applicable, Wayntra may request microphone access for:

Voice messages
Audio notes
Communication features
Mesh communication services
Future voice-enabled services

Wayntra does not record audio without user interaction or permission.

Microphone access may be disabled by you at any time through your device settings.

8.14 Bluetooth and Nearby Devices

Certain Wayntra features may require Bluetooth or Nearby Device permissions, including but not limited to:

Mesh Network Communication
Nearby traveler discovery
Device connectivity
Offline communication features
Future emergency communication services

Bluetooth access is requested solely for enabling user-selected features.

Wayntra does not continuously scan nearby devices except where necessary for a feature explicitly initiated by the user.

Users remain responsible for deciding whether to enable such permissions.

8.15 Location Permissions

Wayntra may request access to precise or approximate location information in order to:

Display nearby businesses
Recommend travel destinations
Improve search results
Enable navigation
Show maps
Record visited places
Create Travel Boards
Create Trip Itineraries
Enable safety-related features
Improve platform functionality

Location information is collected only in accordance with the permissions granted by the user.

Users may withdraw location permission at any time.

Certain location-based services may cease to function if permission is withdrawn.

8.16 Push Notifications

Wayntra may send notifications relating to:

Trip updates
Business responses
Travel enquiries
Booking-related information
Friend requests
Community interactions
Safety alerts
Promotional offers
Feature announcements
Account security
System notifications

Users may disable non-essential notifications through application or device settings.

Certain security notifications cannot be disabled where required to protect user accounts.

8.17 Contacts Permission

If a future feature requires access to contacts, Wayntra shall request your explicit consent before accessing such information.

Contacts shall never be accessed without permission.

Where contact information is used, it shall be processed only for the specific feature for which consent has been obtained.

8.18 Mesh Network Communication

Wayntra may introduce communication technologies enabling compatible devices to exchange information in areas where conventional mobile connectivity may be unavailable.

Users acknowledge and agree that:

Mesh communication availability is not guaranteed.
Communication quality may depend upon nearby compatible devices.
Delivery of messages cannot be guaranteed.
Wayntra does not guarantee uninterrupted communication.
Users should not rely exclusively upon such features during emergencies.
Users should independently evaluate safety risks before entering remote areas.

Wayntra shall not be liable for any loss, injury, delay, communication failure, or damages arising from reliance upon Mesh Communication services.

8.19 Analytics and Performance Monitoring

Wayntra may use analytics technologies to understand:

Application usage
User engagement
Feature performance
Crash statistics
Navigation patterns
Device compatibility
Service reliability

Analytics information may be aggregated, anonymized, or pseudonymized where reasonably practicable.

Such information is used solely for improving the Platform.

8.20 Cookies and Similar Technologies

Where applicable, Wayntra or its website may use:

Cookies
SDKs
Local storage
Session identifiers
Similar technologies

These technologies may be used to:

Maintain user sessions
Improve security
Remember preferences
Analyze traffic
Improve functionality
Detect abuse

Users may configure browser settings to reject cookies, although certain website features may not function properly.

9. Legal Basis for Processing Personal Data

Wayntra processes personal data only where a lawful basis exists, including but not limited to:

User consent
Performance of contractual obligations
Compliance with applicable law
Protection of legitimate interests
Prevention of fraud
Security of the Platform
User-requested services
Business operations
Regulatory compliance

Where consent is required under applicable law, users may withdraw such consent subject to legal and contractual limitations.

10. How We Use Your Information

Wayntra processes personal information solely for legitimate business purposes, providing requested services, improving user experience, maintaining platform security, complying with legal obligations, preventing fraud, and facilitating interactions between users and registered businesses.

Depending upon your use of the Platform, Wayntra may use your information for purposes including, but not limited to:

Creating and managing user accounts;
Authenticating user identity;
Verifying business profiles;
Providing travel-related services;
Displaying nearby businesses and destinations;
Facilitating travel enquiries;
Matching users with relevant businesses;
Improving search results;
Managing Travel Journals;
Managing Travel Boards;
Managing Trip Planning features;
Managing Expense Management features;
Providing maps and navigation features;
Responding to customer support requests;
Sending notifications;
Detecting suspicious activities;
Preventing fraud and abuse;
Enforcing our Terms of Service;
Complying with legal obligations;
Improving application performance;
Conducting analytics;
Protecting the safety and security of users and the Platform.

Wayntra shall not use personal information for purposes materially inconsistent with this Privacy Policy without obtaining consent where required by applicable law.

11. Lead Generation Services

Wayntra operates a technology-driven lead generation system that enables travelers to connect directly with registered businesses.

When a user voluntarily submits an enquiry regarding any travel-related service, Wayntra may process such enquiry and share relevant information with appropriate registered businesses capable of providing the requested service.

Such enquiries may relate to, including but not limited to:

Hotels
Homestays
Tour Packages
Local Guides
Taxi Services
Vehicle Rentals
Adventure Activities
Camping
Trekking
Restaurants
Cafés
Wildlife Safaris
Event Services
Photography Services
Other travel-related services

Users expressly acknowledge that submission of an enquiry constitutes authorization for Wayntra to share relevant enquiry details with appropriate businesses for the purpose of facilitating the requested service.

12. Information Shared with Businesses

Where a user requests a service, Wayntra may share information including:

Name
Contact number
Email address
Destination
Travel dates
Number of travelers
Budget preferences
Requested services
Location (where relevant)
Other information voluntarily submitted by the user

Only information reasonably necessary for fulfilling the enquiry shall be shared.

Wayntra does not authorize businesses to use such information for unlawful marketing, unsolicited communications, or any purpose unrelated to the user's request.

However, Wayntra cannot independently monitor every communication between users and businesses.

Users should exercise appropriate caution before sharing additional personal or financial information directly with any business.

13. Direct Communication Between Users and Businesses

Once an enquiry has been shared, businesses may contact users through:

Telephone
SMS
Email
WhatsApp
In-app communication (where available)
Other mutually agreed communication methods

Wayntra merely facilitates the initial connection.

Subsequent discussions, negotiations, quotations, bookings, agreements, modifications, cancellations, refunds, or disputes occur directly between users and businesses unless expressly stated otherwise.

Wayntra is not a party to such independent agreements.

14. Business Responsibility

Every business listed on Wayntra independently represents and warrants that:

Information provided is accurate;
Services offered are lawful;
Required licenses have been obtained;
Pricing is transparent;
Applicable laws are followed.

Businesses remain solely responsible for:

Their conduct;
Service quality;
Safety standards;
Pricing;
Bookings;
Refunds;
Cancellations;
Customer support;
Legal compliance.

Listing on Wayntra does not constitute certification, accreditation, recommendation, endorsement, partnership, agency, employment, or guarantee by Wayntra.

Business verification conducted by Wayntra is limited solely to the scope described on the Platform and should not be interpreted as a warranty regarding future conduct, service quality, financial stability, safety, or legal compliance.

15. No Guarantee of Services

Wayntra makes no representation or warranty regarding:

Service quality;
Availability;
Pricing;
Accuracy of business information;
Safety;
Timeliness;
Professional qualifications;
Licenses;
Travel outcomes;
User satisfaction.

Any decision to engage with a business is made solely at the user's own discretion and risk.

Users are encouraged to independently verify all material information before making payments or confirming bookings.

16. Payments and Financial Transactions

Wayntra may, from time to time, enable features allowing users to make payments for certain products or services through third-party payment service providers or other payment mechanisms made available on the Platform.

Unless expressly stated otherwise, Wayntra does not act as a bank, financial institution, escrow agent, payment intermediary, or custodian of user funds.

Where payments are processed through third-party payment gateways:

payment information may be collected directly by such payment service providers;
Wayntra may receive limited transaction-related information necessary to facilitate the service;
Wayntra does not store complete payment card information unless expressly required and permitted by applicable law.

Users acknowledge that payment processing is subject to the terms and privacy policies of the respective payment service providers.

17. Refunds, Cancellations and Disputes

Unless expressly stated otherwise by Wayntra for a specific service, refunds, cancellations, rescheduling, modifications, service failures, pricing disputes, booking disputes, or any contractual disagreements remain matters solely between the user and the respective business.

Wayntra is not responsible for determining entitlement to refunds or compensation in respect of services provided by independent businesses.

Where Wayntra provides tools to facilitate communication regarding such disputes, such facilitation shall not constitute acceptance of liability or responsibility.

18. Fraud Prevention

Wayntra continuously works to detect, prevent, investigate, and reduce fraudulent, unlawful, abusive, misleading, or unauthorized activities on the Platform.

For this purpose, Wayntra may:

verify user or business information;
suspend suspicious accounts;
restrict access to Platform features;
investigate complaints;
cooperate with law enforcement agencies;
preserve records where legally required;
remove fraudulent content;
disable businesses or users violating applicable laws or Platform policies.

Nothing contained in this Privacy Policy shall be interpreted as a guarantee that fraudulent conduct can be completely prevented.

Users remain responsible for exercising reasonable judgment before making payments, sharing sensitive information, or entering into agreements with third parties.

19. User Safety Notice

Wayntra encourages users to exercise appropriate caution while interacting with unknown persons or businesses.

Users are advised to:

independently verify businesses;
verify pricing;
verify licences where relevant;
verify identity before making payments;
avoid making payments outside officially agreed arrangements without proper verification;
report suspicious activities immediately.

Wayntra cannot continuously supervise every interaction occurring between users and businesses.

20. Reviews, Ratings and User Opinions

Wayntra may permit users to publish reviews, ratings, recommendations, comments, photographs, and other opinions regarding destinations, businesses, or travel experiences.

Such content represents solely the views of the respective users.

Wayntra does not guarantee the accuracy, completeness, reliability, legality, fairness, or authenticity of user-generated reviews or ratings.

Wayntra reserves the right, but not the obligation, to remove or moderate content that:

violates applicable law;
contains abusive material;
is fraudulent;
infringes intellectual property rights;
constitutes spam;
is misleading;
violates Community Guidelines or Terms of Service.

Publication of reviews shall not imply endorsement by Wayntra.

21. User Generated Content

Users retain ownership of content they upload, subject to the rights granted to Wayntra under the Terms of Service.

By uploading content, users represent and warrant that:

they own the content or possess all necessary legal rights;
publication does not violate any law;
publication does not infringe third-party rights;
publication is not defamatory;
publication is not fraudulent;
publication is not misleading.

Users shall remain solely responsible for all content submitted by them.

Wayntra assumes no responsibility for independently verifying user-generated content.

22. Intellectual Property Complaints

Wayntra respects intellectual property rights.

If any person believes that content available on the Platform infringes copyright, trademark, publicity rights, privacy rights, or other legal rights, such person may submit a complaint in accordance with Wayntra's Intellectual Property Complaint Procedure.

Upon receipt of a legally sufficient complaint, Wayntra may remove, restrict, disable, or investigate the disputed content without prior notice.

23. Marketplace Status

Wayntra operates primarily as a technology platform facilitating interactions between users and independent businesses.

Except where expressly stated otherwise, Wayntra:

does not employ listed businesses;
does not supervise day-to-day operations of businesses;
does not control pricing;
does not control service quality;
does not negotiate contracts on behalf of users;
does not guarantee availability;
does not guarantee performance of third-party obligations.

Nothing contained in this Privacy Policy shall be interpreted as creating any partnership, agency, employment, franchise, fiduciary, or joint venture relationship between Wayntra and independent businesses.